Forum Discussion

klepp0906's avatar
klepp0906
Dedicated Contributor
3 years ago

Use the TPM with windows hello greyed out? [1Password 8.6.1 is out with improved TPM support}

So i checked the update notes today (to clear that awful red badge that you guys totally need to make auto clear after a certain amount of time or something) and saw that awesome feature added. Deci...
windows
AliH1P's avatar
AliH1P
Icon for 1Password Team rank1Password Team
3 years ago

Hey RealAct and tmakaro, thanks for the updates. We're aware of some cases where users are being prompted to enter their account password again as you've described. Some conditions that may be causing this include Windows updates, BIOS updates, using fast startup, and changing some Windows settings which may result in the TPM state being invalidated on the next restart.

Our developers are continuing to investigate and we'll be sure to share any updates.

Ali