Forum Discussion

klepp0906's avatar
klepp0906
Dedicated Contributor
4 years ago

Use the TPM with windows hello greyed out? [1Password 8.6.1 is out with improved TPM support}

So i checked the update notes today (to clear that awful red badge that you guys totally need to make auto clear after a certain amount of time or something) and saw that awesome feature added. Deci...
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
4 years ago

Hello again klepp0906 - It's great to hear back from you, though I'm sorry to hear that you've run into again with the greyed out TPM option.

I've not seen any other new reports of this and I'm not aware of any changes made that might cause this. Previously, it was mentioned to try to re-enroll the Windows Hello data by removing the current setup and re-adding all of your Windows Hello options, such as face, fingerprint and PIN. Could let us know if this helps?

Looking forward to your reply.