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Former Member's avatar
Former Member
4 years ago

Mac-Beta-8: Why is it not possible to move the settings-window?

In the current beta it is not possible to move the settings window. And it is not possible to bring the main window to front.


1Password Version: 8.6.0
Extension Version: Not Provided
OS Version: macOS 12.2.1
Referrer: forum-search:https://1password.community/search?Search=Picture

16 Replies

  • volts's avatar
    volts
    Super Contributor

    viswiz you want to hear something really wild? Apple is using WebViews in some macOS preference panes now.

    https://blog.jim-nielsen.com/2022/inspecting-web-views-in-macos/

    You'll recognize them as the jankiest preference panes. :-(

  • viswiz's avatar
    viswiz
    Super Contributor

    @Savanni preferences on macOS use windows in almost all cases and not modals. Furthermore modals on macOS don't use any window decorations especially not a Windows like 'X' top right. In the rare case that an application has only a couple of preferences a modal is used like in "Softwareupdate".

    1Password before version 8 respected these basic macOS UI principles.

  • Former Member's avatar
    Former Member

    The settings view is a modal that we are displaying within the main window, not a separate window. We did in the past work with multi-window setups, but we found that did not work well. We found that the modal strategy reduced confusion and also solved some state management bugs that were otherwise quite tricky.

  • viswiz's avatar
    viswiz
    Super Contributor

    Probably, many cross platform applications nowadays use a technology called electron. It's basically the browser engine of chrome.

  • Former Member's avatar
    Former Member

    Yes, I noticed that and wondered. Is it the same technology like the ugly TIDAL app is using? This seems to be also a webpage in a window. A cheap solution.

  • viswiz's avatar
    viswiz
    Super Contributor

    You might have noticed as well that the preferences ‚window‘ doesn’t even have an ordinary window frame with stop lights top left. It uses an out of place X as close button. The reason is that the whole user interface is built using web technologies instead of a native user interface toolkit. Overly simplified one could say it‘s just a kind of local website.
    When the tests of 1PW8 started there were lots of complaints here in the forum and on other sites. AgileBits made it quite clear that they could better adapt 1PW8 to macOS but don’t want to spend the needed development resources.

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the TPM with windows hello greyed out? [1Password 8.6.1 is out with improved TPM support}","id":"message:136465","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:136465","revisionNum":1,"repliesCount":46,"author":{"__ref":"User:user:15174"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:136465"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:136465"},"body":"

So i checked the update notes today (to clear that awful red badge that you guys totally need to make auto clear after a certain amount of time or something) and saw that awesome feature added. Decided to go digging for and enable it. Well i found it, problem is the option is greyed out. checked if TPM was present/enabled
\n

\n\n

what do I have to do to get that setting on? :P

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided

","body@stringLength":"889","rawBody":"

So i checked the update notes today (to clear that awful red badge that you guys totally need to make auto clear after a certain amount of time or something) and saw that awesome feature added. Decided to go digging for and enable it. Well i found it, problem is the option is greyed out. checked if TPM was present/enabled
\n

\n\n

what do I have to do to get that setting on? :P

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided

\n","kudosSumWeight":0,"postTime":"2022-03-15T09:45:43.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuNHwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS0xMzY0NjUtNjgxNGk1RjE0OTk4MEE5ODcxNTE2?revision=1\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:windows","text":"windows","time":"2025-01-27T11:33:36.807-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:136465_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":3543},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"...ecided to go digging for and enable it. Well i found it, problem is the option is greyed out. checked if TPM was present/enabled \n \n\n what do I have to do to get that setting on? :P \n\n \n\n 1Password...","replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCwxMzY1MTEsMTM2NTAx","node":{"__ref":"ForumReplyMessage:message:136501"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCwxMzY1MTEsMTM2NTAw","node":{"__ref":"ForumReplyMessage:message:136500"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCwxMzY1MTEsMTM2NDk5","node":{"__ref":"ForumReplyMessage:message:136499"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCwxMzY1MTEsMTM2NDk4","node":{"__ref":"ForumReplyMessage:message:136498"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCwxMzY1MTEsMTM2NDk3","node":{"__ref":"ForumReplyMessage:message:136497"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCwxMzY1MTEsMTM2NDk2","node":{"__ref":"ForumReplyMessage:message:136496"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCwxMzY1MTEsMTM2NDk1","node":{"__ref":"ForumReplyMessage:message:136495"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCwxMzY1MTEsMTM2NDk0","node":{"__ref":"ForumReplyMessage:message:136494"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCwxMzY1MTEsMTM2NDkz","node":{"__ref":"ForumReplyMessage:message:136493"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCwxMzY1MTEsMTM2NDky","node":{"__ref":"ForumReplyMessage:message:136492"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCwxMzY1MTEsMTM2NDky","hasPreviousPage":true,"startCursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCwxMzY1MTEsMTM2NTAx"}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"Conversation:conversation:136465":{"__typename":"Conversation","id":"conversation:136465","solved":false,"topic":{"__ref":"ForumTopicMessage:message:136465"},"lastPostingActivityTime":"2022-12-05T08:54:25.000-08:00","lastPostTime":"2022-12-05T08:54:25.000-08:00","unreadReplyCount":46,"isSubscribed":false},"ModerationData:moderation_data:136465":{"__typename":"ModerationData","id":"moderation_data:136465","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS0xMzY0NjUtNjgxNGk1RjE0OTk4MEE5ODcxNTE2?revision=1\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/bS0xMzY0NjUtNjgxNGk1RjE0OTk4MEE5ODcxNTE2?revision=1","title":"qdv382cw3stn.png","associationType":"BODY","width":830,"height":402,"altText":null},"Revision:revision:136465_1":{"__typename":"Revision","id":"revision:136465_1","lastEditTime":"2022-03-15T09:45:43.000-07:00"},"CachedAsset:theme:customTheme1-1752668836216":{"__typename":"CachedAsset","id":"theme:customTheme1-1752668836216","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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Use the TPM with windows hello greyed out? [1Password 8.6.1 is out with improved TPM support}","moderationData":{"__ref":"ModerationData:moderation_data:136501"},"body":"

Hello again klepp0906 - It's great to hear back from you, though I'm sorry to hear that you've run into again with the greyed out TPM option.

\n\n

I've not seen any other new reports of this and I'm not aware of any changes made that might cause this. Previously, it was mentioned to try to re-enroll the Windows Hello data by removing the current setup and re-adding all of your Windows Hello options, such as face, fingerprint and PIN. Could let us know if this helps?

\n\n

Looking forward to your reply.

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for the record this has reared its ugly head again. i had it enabled/working all this time and just restarted my pc and voila greyed out again.

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Hello @briankelly,

\n\n

Thanks so much for your message! I'm happy to hear the details provided in this thread helped you out with the Windows Hello TPM option in 1Password 8 for Windows! Have a great day!

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Just wanted to say thanks for the clear explanation. Lots of knowledge being dropped in this thread.

\n\n

Re-enrolling my PIN enabled the greyed out box for me, too. (Using fTPM on a Ryzen 7 5800X3D)

\n\n
\n

Note that if you're still seeing the option grayed out after this update, there may be a reason for this. Your current Windows Hello key may still be backed by software, not the TPM, even if you have the TPM enabled.

\n\n

The reason is that if you've enabled Windows Hello feature long before you enabled TPM in the BIOS or added a TPM chip to your system, Windows does not migrate the Hello key from the software to hardware side. To fix this, try to re-enroll your Windows Hello data by removing the current setup and re-enrolling it; that should be enough to create the new Windows Hello key in the hardware TPM. Which is when 1Password will enable its TPM settings for you.

\n
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Hi tmakaro, thank you for letting us know! This is most gratifying news. 🙌

\n\n

We will of course be here for any further bug reports or anything you'd like to share, and appreciate the feedback you've provided on this feature. Many thanks! 😃

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I will say, I turned this feature back on a couple weeks ago. It appears to be working way better now. Every now and again when I do have to type in my master password (which isn't often; yay!), it will still show me the pin code prompt even though it is unlocked already from the password. However, other than that, it works perfectly now.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-08-09T14:20:34.000-07:00","lastPublishTime":"2022-08-09T14:20:34.000-07:00","metrics":{"__typename":"MessageMetrics","views":7},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"ModerationData:moderation_data:136495":{"__typename":"ModerationData","id":"moderation_data:136495","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:136495":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:11267"},"id":"message:136495","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:136465/message:136495","revisionNum":1,"uid":136495,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:136465"},"conversation":{"__ref":"Conversation:conversation:136465"},"subject":"Re: Use the TPM with windows hello greyed out? [1Password 8.6.1 is out with improved TPM support}","moderationData":{"__ref":"ModerationData:moderation_data:136495"},"body":"

Hi tmakaro! I'm sorry for the delay in response and to hear of the continued issues with Enhanced Windows Hello.

\n\n

If you temporarily disable the TPM option, you should have the returned functionality as before where 1Password will only require your account password after completely closing the 1Password app or you reboot your device. You should be receiving the Windows Hello prompt on those subsequent unlocks. Please let us know if you not seeing this expected behaviour.

\n\n

As Ali mentioned, we're continuing to investigate and make improvements, but we unfortunately do not have any additional news to share at this time. We'll be updating as we do. Thanks for your patience!

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My big problem is that when this feature stops working, and I have to use my password, it doesn't fix itself there after. It will NOT let me use my window Hello pin at all anymore (like when 1password auto-locks). Sometimes, turning this feature off/on again fixes it, but not always. I have been fighting with it for the past 20 minutes to get it to work properly again. I might just turn it off permanently until you fix this.

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Hi RealAct, that could definitely explain things. Thanks again for sharing your experience and we'll be sure to share any future updates on this.

\n\n

Ali

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@\"ali.hazime\" yeah, it must be that, I'm on the Windows 11 Insider Preview channel, so I do get lots of updates almost weekly. Perhaps for normal Windows 10 and 11 users with regular Windows installs on supported hardware the situation is better, which is good.

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