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Forum Discussion
Anonymous
4 years agoUse TPM with Windows Hello not working between restarts
I'm trying to use the new functionality in version 8.6 which allows use of the Windows TPM, which then allows using Windows Hello to unlock the desktop app after a system restart, instead of using a ...
MikeT
1Password Team
4 years agoHi folks,
The next beta update (available now in a nightly update (8.7.0-18)) will now enable support for AMD CPUs as well as virtual TPM.
Note that if you're still seeing the option being greyed out after this update, there may be a reason for this. Your current Windows Hello key may still be backed by software, not TPM even if you have TPM enabled.
The reason is that if you've enabled Windows Hello feature long before you enabled TPM in the BIOS or added a TPM chip to your system, Windows does not migrate the Hello key from the software to hardware side. To fix this, try to re-enroll your Windows Hello data by removing the current setup and re-enrolling it; that should be enough to create the new Windows Hello key in the hardware TPM. Which is when 1Password will enable its TPM settings for you.