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Former Member's avatar
Former Member
4 years ago

Use TPM with Windows Hello not working between restarts

I'm trying to use the new functionality in version 8.6 which allows use of the Windows TPM, which then allows using Windows Hello to unlock the desktop app after a system restart, instead of using a ...
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MikeT's avatar
MikeT
Icon for 1Password Team rank1Password Team
4 years ago

Hi @bullfrogies,

Did you remove all fingerprint and PIN as well? It doesn't migrate the keys unless everything is turned off first.

To confirm the Windows Hello keys are in the TPM hardware provider, can you do the following:

  1. Click start and search for Powershell, open it
  2. Enter the following command: certutil -csp "Microsoft Passport Key Storage Provider" -key -v | Select-String -Pattern "NgcKeyImplType"
  3. Does it output 1 or 2?

It should show something like NgcKeyImplType: 1 (0x1) if it is in hardware TPM provider.