Forum Discussion

Former Member's avatar
Former Member
2 years ago

Username don't prompt because of Identities

Since a few time, it's really painfull to use 1password, because it doe'snt suggest usernames on login forms, but it suggest identities names.

It's really painfull ! You can see what I mean here. I deleted my idenities in 1password, hooping it will solve the problme, but no... now it tells me "no element", but I have 3 different logins for this website !

How can I my usernames get back ?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

browser extension
  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    2 years ago

    Thank you for getting back to me @mattieuc.

    You're right, 1Password is having a hard time filling your login item on this page when it is set to French. I have filed an issue with our development team to see if we can improve the behaviour on this page in a future update.

    In the meantime, I found I was able to fill my login by clicking on the 1Password icon in my browser toolbar and choosing autofill here.

    I'm sorry for the disruption, thank you for bringing this to our attention.

    ref: dev/core/core#22962

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hey @matthieuc,

    1Password will suggest identity items on sign up forms. If you are seeing them suggest on login forms then can you please send over a link to the website so I can file an issue with our development team to see if we can make improvements?

    Thank you!