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Former Member's avatar
Former Member
4 years ago

Can you please reinstate my account?

Hi Support Team, I reformatted my iPhone last night and it had an OTP authenticator app on it which was linked to my 1password app on my Mac and I am now locked out of my account and can no longer...
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

Hello @vzbob! 👋

Usernames are not concealed in the 1Password 8 for iOS app. To help me better understand the situation I'd like to ask you to take a screenshot of what you're seeing:

Make sure that nothing sensitive is visible in the screenshot as this is a public forum.

-Dave

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I'm able to reveal my passwords but don't see an option for UNs. \n\n \n\n 1Password Version: Not Provided \nExtension Version: Not Provided \nOS Version: Not Provided \nBr...","body@stringLength":"481","rawBody":"

How do I reveal my usernames. I'm able to reveal my passwords but don't see an option for UNs.

\n\n
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1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided
\nReferrer: forum-search:I really liked 1Password until I upgraded to version 8. Now I'm always running into problems.

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How do I reveal my usernames. I'm able to reveal my passwords but don't see an option for UNs.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided
\nReferrer: forum-search:https://1password.community/search?Search=I%20really%20liked%201Password%20until%20I%20upgraded%20to%20version%208.%20Now%20I'm%20always%20running%20into%20problems.%20

"},"Conversation:conversation:45622":{"__typename":"Conversation","id":"conversation:45622","solved":false,"topic":{"__ref":"ForumTopicMessage:message:45622"},"lastPostingActivityTime":"2022-11-17T12:07:33.000-08:00","lastPostTime":"2022-11-17T12:07:33.000-08:00","unreadReplyCount":2,"isSubscribed":false},"ModerationData:moderation_data:45622":{"__typename":"ModerationData","id":"moderation_data:45622","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:45622_1":{"__typename":"Revision","id":"revision:45622_1","lastEditTime":"2022-11-16T15:54:02.000-08:00"},"ForumReplyMessage:message:45624":{"__typename":"ForumReplyMessage","id":"message:45624","conversation":{"__ref":"Conversation:conversation:45622"},"author":{"__ref":"User:user:55"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:45622/message:45624","revisionNum":1,"uid":45624,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Usernames hidden","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:45624"},"parent":{"__ref":"ForumTopicMessage:message:45622"},"body":"

Hello @vzbob! 👋

\n\n

Usernames are not concealed in the 1Password 8 for iOS app. To help me better understand the situation I'd like to ask you to take a screenshot of what you're seeing:

\n\n\n\n

Make sure that nothing sensitive is visible in the screenshot as this is a public forum.

\n\n

-Dave

","body@stringLength":"448","rawBody":"

Hello @vzbob! 👋

\n\n

Usernames are not concealed in the 1Password 8 for iOS app. To help me better understand the situation I'd like to ask you to take a screenshot of what you're seeing:

\n\n\n\n

Make sure that nothing sensitive is visible in the screenshot as this is a public forum.

\n\n

-Dave

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