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Forum Discussion
AgingKeeper
2 years agoDedicated Contributor
using 1PW in 3rd party app, how??
Recently I have been having much difficulty in using 1 Password from my iPad. The most recent example is trying to use 1PW from the Parcel app. Periodically I need to re-enter my Amazon credentials....
1P_Dave
Moderator
2 years agoThank you for those details. I can see how the current behaviour is not ideal for the particular apps (such as Parcel) you're having trouble with. AutoFill is specifically handled by iOS so 1Password is unable to control when the "Passwords" prompt appears above the keyboard since the detection of fields, and rendering of the "Passwords" prompt, is handled entirely by iOS. 1Password only provides the data for the experience.
I recommend reporting the issue to the developers of the apps in question so that they can investigate why iOS isn't recognizing the login fields in their apps and get that fixed.
Sometimes if the "Passwords" prompt doesn't appear when you tap on the username/email field, it will if you tap on the password field in an app or website. That might work for some cases that you're running into. If the prompt doesn't appear at all then copying and pasting your login information from 1Password is the best option: Copy and fill passwords into apps that don't work with 1Password
Let me know if you have any questions.
-Dave