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Forum Discussion
v8 Closes On Its Own?
1P is among a handful of apps that should always be open on my Mac. v8 appears to close itself at some interval. It doesn't appear to be crashing, just, when I go to use it, it isn't open anymore and I have to wait while it starts.
I prefer that apps stay open until I close them, or follow the rules about when that happens...
1Password Version: 8.5.0 (80500043 nightly)
Extension Version: Not Provided
OS Version: macOS 10.15.7
16 Replies
Jack_P_1P1Password Team
Hi @frenn:
Thanks for reporting this as well. The next time it occurs, can you please note the date and time, and include the date and time with a diagnostics report?
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to
support+forum@1password.com.With your email please include:
- A link to this thread: https://1password.community/discussion/125648/v8-closes-on-its-own#latest
- Your forum username:
frenn - The date and time 1Password closed
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
snozdop -- I have also noted this behavior, which is one of the things that cues me that the main app isn't open anymore.
1P_PeterG -- Not as part of this process. When I launch 1P, I typically leave the main window open, but in the background, on my secondary monitor--or I open the app, and minimize it to the dock (depending on what other apps I'm using). I never want the main app closed (v7 is still in my startup apps and starts every time I reboot). But then I'll go to use 1P, either try to switch to the app (activate Mission Control) and the window isn't where I expect it, check the dock--yup, not open (right now, not running. ARGH!). Or, the browser extension is locked, (I click to unlock and notice that the app is opening, unlocks, minimizes, and quits.
1P_PeterGCommunity Manager
Hi @rpallred, thanks for raising the issue. I'm curious to know more. In these cases, do you notice the app minimizing (as in the window closes but can be brought back in the unlocked state) or fully locking?
I've noticed 1PW 8 closes itself after being prompted in the browser extension to Open 1Password to enter your password. After entering the password in the app, it closes itself again.
Frequently I've come to use the app, and expected it to be open as I've only recently unlocked it, only to find it's not open.
Maybe that's the behaviour you're seeing?
