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Forum Discussion
Former Member
4 years agov8 Closes On Its Own?
1P is among a handful of apps that should always be open on my Mac. v8 appears to close itself at some interval. It doesn't appear to be crashing, just, when I go to use it, it isn't open anymore and I have to wait while it starts.
I prefer that apps stay open until I close them, or follow the rules about when that happens...
1Password Version: 8.5.0 (80500043 nightly)
Extension Version: Not Provided
OS Version: macOS 10.15.7
16 Replies
- Former Member
The problem is we are very limited on menu bar icon real estate on the newer macbooks. Would be great if v8 started acting like v7 some day in the future.
- 1P_PeterG
Community Manager
Hi @s1yrat, we don't have any updates to share on this at the moment. As Dayton_ag mentioned, the best way to keep 1Password persistent is to keep it in the menu bar.π
If at some point we do make a change to how this is managed, though, we'll be sure to mention it in our release notes.
- Former Member
Will there be an update to the last issue with tray icon affecting background behaviour? I don't need that icon, but i wanna access quick access menu.
- Dayton_ag
1Password Team
Hey there @friend apologies for the delay here!
as soon as I deactivate ["Keep 1Password in the menu bar"] and my Macbook goes to sleep, when it wakes up, 1Password is not running any more.
Ah, that makes sense! When this option is disabled and when 1Password locks with no active window open, the 1Password app quits. Since 1Password will lock automatically when the device sleeps, what is happening is the device sleep action causes 1Password to lock and then quit. Once 1Password is no longer running it cannot "hear" or respond to any keyboard shortcuts.
Currently the best way to keep 1Password running when locked is to keep 1Password in the menu bar - this will prevent 1Password from quitting when it locks when no window is visible.
- Former Member
So, I found a pattern.
If I have the "Keep 1Password in the menu bar" option turned on, 1Password never closes by itself. It works well, indefinitely.
But as soon as I deactivate that option and my Macbook goes to sleep, when it wakes up, 1Password is not running any more.
- Former Member
About once (sometimes twice) per day I try to bring up the Quick Access menu (using the global shortcut) and nothing happens. I have to start 1Password manually because it's simply gone (i.e. apparently no background process running). There hasn't been an update on the production channel for several days, so an update is not what is causing the intermittent "disappearing" of 1Password. I have no other issues at all (such as with locking or not locking or minimizing). Everything works so smoothly. It simply vanishes once in a while and I cannot tell under which circumstances (I don't notice when or if it crashes, I only notice when it's not there any more). I'll try to identify a pattern. I have a feeling that it happens after my Mac has been sleeping for some time. I can't reproduce it yet.
(PS: I'm so happy about v8, you've put so much brains into usability. It's really, really thought-through)
macOS 12.3.1 (21E258), 1Password 80700098, on Production channel
- Former Member
Nightly.
That said, it will happen again each time 1P locks throughout the days and I need to unlock it from the browser. Even after a restart.
- Dayton_ag
1Password Team
Hey @rpallred, could you tell me what release channel you're on? It could be either Production/Stable, Beta, or Nightly - you can find that in the
Preferences -> Advanced
windowI am wondering if this is perhaps happening when a new update is available after re-booting your device. If you happen to be on the Nightly channel, this could mean that 1Password is pulling the update each night, and applying it in the morning when you boot up (which would require the app to close).
- Former Member
Perhaps related--I've noticed that first thing in the morning, 1Password main app has stayed open overnight night (but locked), but the first time I click in a browser field to unlock 1P, the main app unlock window pops up for me to unlock with Apple Watch, which I do, then 1Password unlocks (I can see the change in the browser), and then the window minimizes to the dock and 1Password closes.
- Former Member
@rpallred:
Thank you! I confirm that I have managed to locate your diagnostics report in our system :+1: We will take a look and someone will get back to your email as soon as possible.
Thank you for your patience!
ref: MFB-74428-584