Getting started with 1Password for your growing team, or refining your setup? Our Secured Success quickstart guide is for you.
Forum Discussion
Various issues on Samsung Galaxy S24 Ultra
I've had to reinstall the app 3 times in the space of a day due to various issues.
The first time was due to watchtower not updating at all. Resinstalling the app seemed to fix it.
Then biomet...
1P_Dave
Moderator
ModeratorHello dav1nc1! 👋
I'm sorry that you've run into a few different issues with 1Password on your Samsung Galaxy. This definitely doesn't right and the team is here to dig deeper to see if you might be running into a bug(s) that can be fixed. The next time that you run into one of these issues, before reinstalling the app, I'd like to ask you to create a diagnostics report from your Android device:
Sending Diagnostics Reports (Android)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/145399/various-issues-on-samsung-galaxy-s24-ultra#latest
- Your forum username:
dav1nc1 - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
