Forum Discussion

JHW47's avatar
JHW47
New Contributor
2 years ago

Vaults Are Not Loading in Browsers

I can no longer load any vaults via the my.1password.com webpage using any PC browser. Have tried Chrome, Mozilla, MS Edge. I can login, and see all vaults, but when I drill down to any vault it j...
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello folks,

Our development team has investigated the situation and identified an issue where the way that vaults are marked as safe for travel on the backend could cause issues with loading those vaults in the web app in the browser.

A fix has now been released. If you do continue to run into issues then let me know and I can help further. I'm sorry for the inconvenience.

-Dave