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Forum Discussion
Anonymous
2 years agovisa information entering incorrectly
This has happened on two different web sites today..
When asked for credit card info, I click in the card number field and 1Password prompts me to allow it to fill in the data. I say yes, and all t...
steph_giles
1Password Team
2 years agoHey @richardlt,
I'm sorry for the trouble you are having when filling your credit card, the behaviour you are describing is indeed strange and not something I've come across before.
Can you start by clicking on the 1Password icon in your browser toolbar and sign in and then click on the Credit Cards drop down and just confirm that this is the only item containing this specific cards details that you have saved?
In addition, just to rule it out, can you confirm the card is also not saved within Edge by pasting edge://settings/payments into your address bar followed by the enter key and check under the 'Cards you've saved section.
Next, could you detail the steps you are taking to fill your credit card information? Are you selecting the card from the inline menu suggestion that appears beneath the fields?
Finally, could you give it a try on our test website and let me know if the behaviour is the same? https://fill.dev/form/credit-card-simple.
Let me know how you get on with the above!