Forum Discussion
Was told to contact 1P support - cannot reinstall 1P on MBP
Was running 8.9.4 on MBP OS=Bir Sur. 1P continued crashing. Followed website instructions to remove 1P. Went to 1P website to download. Download is version 8.7 something. Get dialog box saying that the download cannot be installed over later version.
What to do?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: final Bir Sur
Browser:_ Safari
Referrer: forum-search:https://1password.community/search?Search=problem%20reinstalling%201P%20on%20MBP%20running%20Big%20Sure
1 Reply
- 1P_Blake
Community Manager
Heya' ian_watkinson 👋
We recently transitioned to a new platform for the 1Password Community, and because of how the registration form is built, 1Password sees the fields as ones to fill, not ones to generate a new password for. It’s a bit of a weird edge case, and our team’s already looking into it.
Appreciate you flagging it — and sorry for the irony. We feel it too. 😅