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Former Member's avatar
Former Member
3 years ago

Website data transfers username but not the password from PC to iPhone

I installed app in iPhone7. Family edition is installed on my w11 PC and working fine. All vaults show But I can only access websites through Welcome to 1Password and then the username is populated ...
ios
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi @sandbagger2u:

This definitely doesn't sound like the experience we want you to have. Just to confirm, have you followed the steps in these two guides:
* Use 1Password to fill and save in apps on your iPhone and iPad
* Get to know 1Password for Safari on your iPhone or iPad

This will set up AutoFill for apps, and 1Password for Safari when you're in Safari. Let me know, and if you're still running into trouble we can definitely investigate further!

Jack