Forum Discussion

billj's avatar
billj
Occasional Contributor
4 years ago

Website login page doesn't play well with 1Password

https://www.shoplocale.com/dashboard Seems like a normal login page, but... After filling in the fields, I can't save the info as a new login (using the 1Password gear "button") It doesn't d...
browser extension
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi billj:

From what I can tell, the page you linked uses a Shadow DOM. Essentially, it is like a page within a page. When 1Password attempts to scan the page to see if a field is fillable, the fields inside a Shadow DOM are hidden. As a result, we can't effectively detect the field to autofill. I'll report this to our development team, hopefully we can improve the experience for you here.

In the meantime, after you've created your Login item on the page where it does work, drag and drop would be your best bet when you need to sign into this site in the future. Thanks for reaching out about this, and please get in touch if you need anything in the future! 😀

Jack

ref: dev/core/core#2900