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Former Member
3 years ago

Website requires remembering code for future use but 1Password's Save Login does not recognize

I cannot figure out which templates to use under circumstances which do not trigger 1Password's Save menu. Also, today I have repeatedly been told that the save menu cannot save the item and I have t...
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steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey @Shewmaker,

Thank you for getting back to us, if you face the 'Unable to save' message again could you give the steps as provided by Joy a try:

  1. Right click the 1Password icon in your browser toolbar and choose Settings.
  2. Under General, disable "Integrate with 1Password app".
  3. Under Accounts & Vaults, sign out of your account.
  4. Sign back into your account.

I hope things are smooth sailing from here on but please let us know if you run into any further issues!

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requires remembering code for future use but 1Password's Save Login does not recognize","id":"message:104515","revisionNum":1,"repliesCount":16,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:104515"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:104515"},"body@stripHtml({\"truncateLength\":200})":" I cannot figure out which templates to use under circumstances which do not trigger 1Password's Save menu. Also, today I have repeatedly been told that the save menu cannot save the item and I have t...","body@stringLength":"622","rawBody":"

I cannot figure out which templates to use under circumstances which do not trigger 1Password's Save menu. Also, today I have repeatedly been told that the save menu cannot save the item and I have to enter the info manually into the my.1Password website.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: 2.7.0
\nOS Version: Not Provided
\nBrowser:_ Brave
\nReferrer: forum-search:Website requires remembering code for future use but 1Password's Save Login does not recognize

\n","kudosSumWeight":0,"postTime":"2023-02-21T13:23:40.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:104515_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":258},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

I cannot figure out which templates to use under circumstances which do not trigger 1Password's Save menu. Also, today I have repeatedly been told that the save menu cannot save the item and I have to enter the info manually into the my.1Password website.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: 2.7.0
\nOS Version: Not Provided
\nBrowser:_ Brave
\nReferrer: forum-search:https://1password.community/search?Search=Website%20requires%20remembering%20code%20for%20future%20use%20but%201Password's%20Save%20Login%20does%20not%20recognize

"},"Conversation:conversation:104515":{"__typename":"Conversation","id":"conversation:104515","solved":false,"topic":{"__ref":"ForumTopicMessage:message:104515"},"lastPostingActivityTime":"2023-03-09T17:59:43.000-08:00","lastPostTime":"2023-03-09T17:59:43.000-08:00","unreadReplyCount":16,"isSubscribed":false},"ModerationData:moderation_data:104515":{"__typename":"ModerationData","id":"moderation_data:104515","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:104515_1":{"__typename":"Revision","id":"revision:104515_1","lastEditTime":"2023-02-21T13:23:40.000-08:00"},"ForumReplyMessage:message:104523":{"__typename":"ForumReplyMessage","id":"message:104523","conversation":{"__ref":"Conversation:conversation:104515"},"author":{"__ref":"User:user:17244"},"revisionNum":1,"uid":104523,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Website requires remembering code for future use but 1Password's Save Login does not recognize","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:104523"},"parent":{"__ref":"ForumTopicMessage:message:104515"},"body":"

Hey @Shewmaker,

\n\n

Thank you for getting back to us, if you face the 'Unable to save' message again could you give the steps as provided by Joy a try:

\n\n
    \n
  1. Right click the 1Password icon in your browser toolbar and choose Settings.
    2. \n
  2. Under General, disable \"Integrate with 1Password app\".
    3. \n
  3. Under Accounts & Vaults, sign out of your account.
    4. \n
  4. Sign back into your account.
    5. \n
\n\n

I hope things are smooth sailing from here on but please let us know if you run into any further issues!

","body@stringLength":"538","rawBody":"

Hey @Shewmaker,

\n\n

Thank you for getting back to us, if you face the 'Unable to save' message again could you give the steps as provided by Joy a try:

\n\n
    \n
  1. Right click the 1Password icon in your browser toolbar and choose Settings.
    2. \n
  2. Under General, disable \"Integrate with 1Password app\".
    3. \n
  3. Under Accounts & Vaults, sign out of your account.
    4. \n
  4. Sign back into your account.
    5. \n
\n\n

I hope things are smooth sailing from here on but please let us know if you run into any further issues!

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