Website requires remembering code for future use but 1Password's Save Login does not recognize

First, I don't know what you mean by "Support ID."

Second, since one only applies for medicare once—and since my application was approved—its unlikely that I will be visiting that website again for at least 5 years.

Hey @Shewmaker,

Could you send over the Support ID so we can investigate?

Thanks!

I received an email from a 1Password employee confirming that an outage had existed. My 1Password account on the other matters is working correctly. The matter to which I responded last night may be limited to only one website and the way it is structured.

@Shewmaker

Ddi you get a change to try @Joy_1P other suggestions?

It was on the ssa.gov website when applying for benefits.

Hi @Shewmaker! 1Password makes suggestions to save and fill based on what it can gather about the fields on a website. If 1Password does not make a suggestion where there should be a suggestion, please let us know!

Website requires remembering code for future use but 1Password's Save Login does not recognize

What is the URL to this website? I can check on it and see what we can do.

Also, today I have repeatedly been told that the save menu cannot save the item and I have to enter the info manually into the my.1Password website.

Did you try to save the login via the inline menu like https://support.1password.com/getting-started-browser/#save-a-login? If yes, and you get the "unable to save item" error, please try the following to re-sync your account:

1. Right click the 1Password icon in your browser toolbar and choose Settings.
2. Under General, disable "Integrate with 1Password app".
3. Under Accounts & Vaults, sign out of your account.
4. Sign back into your account.

Let us know how that goes.