Forum Discussion

MJOConnell77's avatar
MJOConnell77
New Contributor
2 years ago

Websites requiring passwords in spite of pass keys

I am confused by pass keys. For one of my financial accounts, I have stored the passwords in 1Password. I have also stored a pass key there as well. When I go to the account, my face get scanned and ...
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello MJOConnell77! 👋

Thank you for reaching out. Passkeys are a modern alternative to passwords – they enable people to log in to their online accounts without having to enter a password. While websites may choose to implement passkeys in slightly different ways, you generally shouldn't be asked for a password and a passkey at the same time.

So that I can better understand the situation can you tell me the following:

  1. Which website are you signing into?
  2. Are you signing into the website using a Mac or Windows PC? Or an iPhone or Android phone?
  3. Which browser are you using?

I look forward to hearing from you.

-Dave