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Funglin
2 years agoOccasional Contributor
Wells Fargo - Autofill problems after recent 1P update
Curious if anyone is having problems on wellsfargo.com?
My desktop has three different logins for wellsfargo - one for me, one for my wife, and one for my elderly parents, whose financials I help manage. Anyway, all three logins appear in the login box when I tap on the 1P icon, just as they always have, but I can no longer easily select the one I want. There is no, or sometimes a very slow, response when I try to select one of the three. Trying to autofill from the browser toolbar doesn't work.
Very strange - as wellsfargo.com is the only site I'm having this difficulty with.
1Password Version: Windows 8.10.30
Extension Version: 2.23.1
OS Version: Windows 11
Browser: Chrome Version 124.0.6367.92 (Official)
19 Replies
- 1P_Tommy
Moderator
Can you try turning off auto-submit and let me know if things improve? It did for both myself and another user.
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Right-click 1Password in the browser toolbar > Settings > Autofill and save.
- 1P_Tommy
Moderator
Apologies for the trouble. I see the same thing you describe in my testing. I'm going to file a bug report regarding this behavior and see if there is anything we can do to resolve the trouble.
ref: dev/core/core#30711
- FunglinOccasional Contributor
So this URL: https://connect.secure.wellsfargo.com/auth/login/present?origin=cob&LOB=CONS has the problem.
But this one works: https://www.wellsfargo.com/ Completely the reverse of my issue back in April. Bookmarks changed again.
- FunglinOccasional Contributor
And now it is working again on Monday morning...
- FunglinOccasional Contributor
1P_Dave - Wells Fargo again, after the June 2024 update. My autofill (on Chrome) is not working for the username, and I get the odd "too short" message below. The URL I use to log in from is: https://connect.secure.wellsfargo.com/auth/login/present?origin=cob&LOB=CONS
- 1P_Dave
Moderator
- 1P_Dave
Moderator
Hello Funglin! 👋
I'm sorry that you're having trouble filling your login into
wellsfargo.comI don't have a Wells Fargo account but I was able to fill a test item with no issue. As a first step, can you try to see if you run into the same issue when using an Incognito window:You'll need to give 1Password permission to work in an Incognito window (which you can revoke after the test is complete): Extensions in Incognito mode - Chrome Enterprise and Education Help
I look forward to hearing from you. 🙂
-Dave
- FunglinOccasional Contributor
Update - if I use this link: https://connect.secure.wellsfargo.com/auth/login/present?origin=cob&LOB=CONS, 1Password seems fine.
I was having trouble with this page that I had bookmarked: https://www.wellsfargo.com/