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Forum Discussion
Fydon
3 years agoOccasional Contributor
What am I meant to do with offline items?
Hi
I have 5 items that are identified as offline items. Selecting sync offline items just takes me to the list of offline items. What do I need to do in order to have them no longer be offline?
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GreyM1P
1Password Team
3 years agoAs you've linked to there, the instructions cover some of the situations that customers might find themselves in, but some scenarios will need individual help from 1Password Support. Some people will be quite happy to remove the items from Offline Items and that post shows what to do. Otherwise, we'd recommend customers email us a diagnostics report so that we can give them customised support based on their circumstances.