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Forum Discussion
Former Member
5 years agoWhat is the point of a secret key if it won'tthelp me recover my account for which I accidentally lo
I was trying to change my Masterpassword and must have somehow screwed something up such that I can get back in!!! So what is the secret key good for? Wouldn't that gurantee that I'm the owner???
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Former Member
5 years ago@shrink2 The secret key provides an additional level of protection to your account. It is not a recovery code and cannot take the place of your master password. Both are required to generate the key which encrypts your data and controls access to your account.
https://support.1password.com/secret-key-security/
Have you tried your old and new master passwords on all your devices and at 1password.com? If so, try writing down your new master password on a piece of paper. Then try typing it into a text document and you might find that your fingers move to different keys due to habit or muscle memory. Make a note of those differences and make a list of possible variations on the original. Then try those variations with and without caps lock, shift key, etc.
https://support.1password.com/forgot-master-password/
Do you have a family subscription? Is there another family organizer who can help recover your account?
https://support.1password.com/recovery/
Good luck!