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Forum Discussion
dvmierlo
1 month agoOccasional Contributor
What justifies the huge subscription price increase?
Today I received an email from 1Password with the message of a price increase.
Current price: €31.80 EUR / year New price: €43.80 EUR / year
This is an enormous price. Can someone from 1Password...
- 1 month ago
Hey everyone! We hear the concerns about AI, especially when it comes to privacy and security. That’s completely fair. We want to clarify and be very transparent about how this specific feature actually works.
We use AI internally to help create and maintain a reference list of common websites, things like primary URLs, login URLs, and human-readable names. This work happens entirely on our own systems, not on your device. That information is compiled into a static database. When you create a new login item in the browser extension, 1Password simply checks that database and applies the appropriate readable name. For example, it might label a login “American Airlines” instead of “aa.com” or “AA.” That’s what the AI-powered item naming feature (launched in 2024) actually is, essentially a smart lookup table that makes saved items clearer and easier to find.
Importantly, this doesn’t access or analyze your vault, your data stays end-to-end encrypted, nothing from your vault is sent to any AI systems, and no external AI services or large language models are involved.
We know AI raises important questions, especially when it comes to security and privacy. Our approach is intentionally limited and privacy-respecting, designed to improve usability without ever touching your vault data.
The2ndOctave
1 month agoNew Contributor
I’m a long time 1Password user in Brazil, subscribed via the App Store. The Families annual price here jumped from R$219 to R$499. That’s an increase of R$280, about +128%.
For context, Brazil’s 2026 monthly minimum wage is R$1,621, so R$499 is roughly 31% of a minimum wage for a single year of a password manager subscription. This is a massive jump for many families and it makes it hard to justify renewing.
Could you please reconsider regional pricing for Brazil, or at least grandfather existing subscribers at the previous price for renewals? I really want to keep my family on 1Password, but this increase is extremely difficult to absorb locally.
Thank you for listening.
1P_SimonH
Community Manager
1 month agoHi The2ndOctave,
I appreciate you sharing that context and feedback. If you haven't emailed mailto:support@1password.com yet, please do so and they can look at your account details to see what options you have.
- The2ndOctave1 month agoNew Contributor
I've just sent the email :)