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Forum Discussion
dvmierlo
1 month agoOccasional Contributor
What justifies the huge subscription price increase?
Today I received an email from 1Password with the message of a price increase.
Current price: €31.80 EUR / year New price: €43.80 EUR / year
This is an enormous price. Can someone from 1Password...
- 1 month ago
Hey everyone! We hear the concerns about AI, especially when it comes to privacy and security. That’s completely fair. We want to clarify and be very transparent about how this specific feature actually works.
We use AI internally to help create and maintain a reference list of common websites, things like primary URLs, login URLs, and human-readable names. This work happens entirely on our own systems, not on your device. That information is compiled into a static database. When you create a new login item in the browser extension, 1Password simply checks that database and applies the appropriate readable name. For example, it might label a login “American Airlines” instead of “aa.com” or “AA.” That’s what the AI-powered item naming feature (launched in 2024) actually is, essentially a smart lookup table that makes saved items clearer and easier to find.
Importantly, this doesn’t access or analyze your vault, your data stays end-to-end encrypted, nothing from your vault is sent to any AI systems, and no external AI services or large language models are involved.
We know AI raises important questions, especially when it comes to security and privacy. Our approach is intentionally limited and privacy-respecting, designed to improve usability without ever touching your vault data.
1Brad
1 month agoNew Contributor
It's pretty pathetic that they are raising prices by 20% for their own improvements. Sounds like they went way over budget and are punishing their customers. It's a pain to switch and they know it and are banking on just losing some customers. It's sick and unethical. I own a few businesses, I would never do this. The right way to do it is to grandfather in your customers and put the new pricing up for new customers who can see what they are getting before buying.
9elsen
1 month agoFrequent Contributor
- They should use what they have build to win more market share. Instead 1Password is punishing existing customers. It is not about the money, it is about a mentality that I do not want to support.