Forum Discussion

dvmierlo's avatar
dvmierlo
Occasional Contributor
3 months ago

What justifies the huge subscription price increase?

Today I received an email from 1Password with the message of a price increase. Current price: €31.80 EUR / year New price: €43.80 EUR / year This is an enormous price. Can someone from 1Password...
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gman's avatar
gman
New Contributor
2 months ago

Interesting, as of today, despite the follow up email saying the price increase was sent in error, if you look at the billing page, it still has the increased price. Is the "glitch" still being fixed?

1P_Blake's avatar
1P_Blake
Icon for Community Manager rankCommunity Manager
2 months ago

Hey gman​! Sorry for the confusion there. If you signed up on or after November 17, 2025, you were already on the new pricing and were never supposed to receive the price increase email in the first place. That announcement was only meant for legacy members on older rates.

The follow-up email you received is us reaching back out to those customers to confirm their billing will stay exactly the same as when they signed up.