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Forum Discussion
dvmierlo
1 month agoOccasional Contributor
What justifies the huge subscription price increase?
Today I received an email from 1Password with the message of a price increase.
Current price: €31.80 EUR / year New price: €43.80 EUR / year
This is an enormous price. Can someone from 1Password...
- 1 month ago
Hey everyone! We hear the concerns about AI, especially when it comes to privacy and security. That’s completely fair. We want to clarify and be very transparent about how this specific feature actually works.
We use AI internally to help create and maintain a reference list of common websites, things like primary URLs, login URLs, and human-readable names. This work happens entirely on our own systems, not on your device. That information is compiled into a static database. When you create a new login item in the browser extension, 1Password simply checks that database and applies the appropriate readable name. For example, it might label a login “American Airlines” instead of “aa.com” or “AA.” That’s what the AI-powered item naming feature (launched in 2024) actually is, essentially a smart lookup table that makes saved items clearer and easier to find.
Importantly, this doesn’t access or analyze your vault, your data stays end-to-end encrypted, nothing from your vault is sent to any AI systems, and no external AI services or large language models are involved.
We know AI raises important questions, especially when it comes to security and privacy. Our approach is intentionally limited and privacy-respecting, designed to improve usability without ever touching your vault data.
kris_wilk
30 days agoNew Contributor
dvmierlo asked 1Password to justify the price increase. 1P_Blake's marked "solution" does not address pricing AT ALL, instead explaining how AI is being used at 1Password.
I just subscribed to 1Password because of a few features that personally justify its higher price. However, most users would be very well served by even Bitwarden's free tier. If 1Password is interested in retaining users (and earning new ones), it needs to address the question. That is:
- What EXISTING features does 1Password offer that its competitors do not?
- What NEW features is 1Password working on, and what's the roadmap for their release?
The broadcast email did a poor job of answering the first question and did not answer the second at all. Hence this thread.