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Forum Discussion
What justifies the huge subscription price increase?
Today I received an email from 1Password with the message of a price increase.
Current price: €31.80 EUR / year New price: €43.80 EUR / year
This is an enormous price. Can someone from 1Password...
It is said that if I renew my subscription before the 03/27/2026 the new price won't be applied.
Was it said in the email, or some other unmentioned source?
I ask the ...AI chatbot
This seems like exactly the kind of question which the chatbot should be able to answer correctly, usefully, and with authoritative references.
Until someone convincingly indicates otherwise, our choices are clearly described on the Billing page: pay the new amount if your renewal date is is after the new pricing starts, or cancel. 1Password does not have an option to pre-pay.
If the idea of trying to cancel, then immediately re-subscribe at the lower rate, then I suggest having a very well-tested contingency plan in place. Let us know what worked for you.
How can I contact an human being to pay for my subscription ?
Dial the operator and ask to be connected to the 1Password accounts receivable department, eh?*
*[Caution: may contain satire and/or nuts.]
If the idea of trying to cancel, then immediately re-subscribe at the lower rate, then I suggest having a very well-tested contingency plan in place. Let us know what worked for you.
Actually, I did try this solution. The previous price is still offered for renewal, and it clearly shows what you will pay.
I accepted this offer, but then the new price is applied on the billing page.
This is very confusing and dishonest (I accepted a subscription at a price that is not actually applied).
