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Forum Discussion
Anonymous
3 years agoWhen I upgraded my 1password for Mac from 7 to 8, Some of my credit cards didn't transfer and some
When I upgraded my 1password for macOS from 7 to 8, Some of my credit cards didn't transfer and some of my credit cards were duplicated. I know they were in the version 7 because I used 1password 7 ...
andrew_l_1P
1Password Team
3 years agoHi @HLKeziah,
Thanks for upgrading to 1Password 8 on Mac, I'm sorry to hear your data isn't displaying as expected. Could I confirm that your 1Password 8 desktop app is using the same account that you checked on 1Password.com? And that it's been connected to the internet since you last checked? Both get their data from your 1Password account so it's very odd that one would show duplicates and the other wouldn't!
Let me know what you find and we can troubleshoot further from there. 🙂