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prime's avatar
prime
Dedicated Contributor
3 years ago

Passkey and unlocking 1Password with it (biometrics) in iPhones

In this blog post, it shows how we can log into 1Password without a password, and using our biometrics/device. Correct me if I am wrong... So the Passkey for my 1Password account is tired to my iPhon...
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago
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Hello @1PusernameWith20char! 👋

I'm sorry that you've having trouble using Touch ID to unlock 1Password on your Mac. Can you tell me a little more about the issue? How exactly are you opening 1Password? Are you clicking on the icon in the dock? Or unlocking 1Password from your browser?

If you restart your Mac do you see the Touch ID prompt appear automatically after you open 1Password? I look forward to hearing from you. 🙂

-Dave

  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team
    6 months ago
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    Hello, AZBigdog. Thank you for writing in.

    Based on the details, you are running into a known issue that our development team is tracking. With this issue, the sign-in email field on https://www.peacocktv.com/start is being recognized as a sign-up field instead, causing 1Password to suggest emails from Identity items. I've added you as an affected user to our internal reporting for further investigation.

    In the meantime, let me know if the following steps are helpful:

    1. Open the sign-in page on https://www.peacocktv.com/start.
    2. Click the 1Password icon in your browser's toolbar.
    3. Select the PeacockTV Login item from the left sidebar.
    4. Click the Autofill button in the item's details.

    I hope that helps!

    -Evon

    ref: dev/core/core#7056

    • AZBigdog's avatar
      AZBigdog
      Frequent Contributor
      5 months ago
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      Hi 1P_Evon 

      Thanks for the tip on the workaround. Do you know if there has been any advances on getting it fixed "completely"? I just tried it in the latest version 8.10.60 and it still has the same issue.

      • 1P_Evon's avatar
        1P_Evon
        Icon for 1Password Team rank1Password Team
        5 months ago
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        AZBigdog 

        You're very welcome. We don't have an update to share regarding this issue at this stage. I know this isn't the answer you hoped for, and I sincerely apologize for the inconvenience. 

        In the meantime, you can find updates on our website here: https://releases.1password.com/b5x/. 

        -Evon

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When launch or switch to 1P on macOS have the TouchID available without having to click in the field.

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\nOS Version: macOS
\nBrowser:_ Not Provided
\nReferrer: forum-search:When launch or switch to 1P on macOS have the TouchID available without having to click the field

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When launch or switch to 1P on macOS have the TouchID available without having to click in the field.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: macOS
\nBrowser:_ Not Provided
\nReferrer: forum-search:https://1password.community/search?Search=When%20launch%20or%20switch%20to%201P%20on%20macOS%20have%20the%20TouchID%20available%20without%20having%20to%20click%20the%20field

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Hello @1PusernameWith20char! 👋

\n\n

I'm sorry that you've having trouble using Touch ID to unlock 1Password on your Mac. Can you tell me a little more about the issue? How exactly are you opening 1Password? Are you clicking on the icon in the dock? Or unlocking 1Password from your browser?

\n\n

If you restart your Mac do you see the Touch ID prompt appear automatically after you open 1Password? I look forward to hearing from you. 🙂

\n\n

-Dave

","body@stringLength":"465","rawBody":"

Hello @1PusernameWith20char! 👋

\n\n

I'm sorry that you've having trouble using Touch ID to unlock 1Password on your Mac. Can you tell me a little more about the issue? How exactly are you opening 1Password? Are you clicking on the icon in the dock? Or unlocking 1Password from your browser?

\n\n

If you restart your Mac do you see the Touch ID prompt appear automatically after you open 1Password? I look forward to hearing from you. 🙂

\n\n

-Dave

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