Forum Discussion

Former Member's avatar
Former Member
4 years ago

Where is my vault?

In the past I used to have an agile keychain file. Now preferences > Vaults shows me that my primary vault is on icloud but it doesn't show me a path to my vault. I have not got much confidence that ...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
4 years ago

@lukahans It sounds like the primary issue here is the pop-up that you're seeing which I'm not convinced that reinstalling the 1Password app will resolve. Would you mind posting a screenshot of the pop-up?

Can you check your email or your App Store purchases to confirm which version of 1Password you purchased? If you purchased a previous version of 1Password then you'll need to have either also purchased a license specific for 1Password 7 or a membership in order to use the 1Password 7 for Mac app.

I look forward to hearing from you. :)