Forum Discussion

wdl0355's avatar
wdl0355
Occasional Contributor
4 years ago

Why are my accounts not syncing?

I've just changed my passwords in 1Password. Some of the are syncing to my iPhone. Others are not. 1Password Version: Mac 8.6.0 Extension Version: 2.2.3 OS Version: 12.2.1
betas
1P_PeterG's avatar
1P_PeterG
Icon for Community Manager rankCommunity Manager
4 years ago

Hi wdl0355, I'm sorry to learn of this potential sync issue between your devices. We'll be happy to help you set this right!

In order to do that, I'll ask you to send a brief email to support+mac@1Password.com so that we can work with you to determine the specific cause of the sync issue. Please include a link to this discussion as well, so that we know it's you 👍 and can verify that everything is taken care of once we've got the issue fixed for you.

Thank you, and our team will look forward to hearing from you!