Forum Discussion

Former Member

4 years ago

Extension no longer unlocking in browser with Desktop App Unlocked

Hello, My browser extension no longer unlocks automatically when my desktop application is already unlocked. It had been working with no issues, but stopped in the last day or so. Wasn't sure wha...

1P_PeterG

Community Manager

4 years ago

Hi wdl0355, I'm sorry to learn of this potential sync issue between your devices. We'll be happy to help you set this right!

In order to do that, I'll ask you to send a brief email to support+mac@1Password.com so that we can work with you to determine the specific cause of the sync issue. Please include a link to this discussion as well, so that we know it's you 👍 and can verify that everything is taken care of once we've got the issue fixed for you.

Thank you, and our team will look forward to hearing from you!

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Some of the are syncing to my iPhone. Others are not. \n\n \n\n 1Password Version: Mac 8.6.0 \nExtension Version: 2.2.3 \nOS Version: 12.2.1 ","body@stringLength":"233","rawBody":"

I've just changed my passwords in 1Password. Some of the are syncing to my iPhone. Others are not.

\n\n

1Password Version: Mac 8.6.0
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I've just changed my passwords in 1Password. Some of the are syncing to my iPhone. Others are not.

\n\n

1Password Version: Mac 8.6.0
\nExtension Version: 2.2.3
\nOS Version: 12.2.1

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Hi wdl0355, I'm sorry to learn of this potential sync issue between your devices. We'll be happy to help you set this right!

\n\n

Thank you, and our team will look forward to hearing from you!

","body@stringLength":"809","rawBody":"

Hi , I'm sorry to learn of this potential sync issue between your devices. We'll be happy to help you set this right!

\n\n

Thank you, and our team will look forward to hearing from you!

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