Forum Discussion

Former Member's avatar
Former Member
5 years ago

Why do I have to keep typing in my master password?

My PC is located in a secure locked room. In Settings ==> Security I have chosen the following options: (unchecked) Lock 1Password when computer locks Lock after the system is idle for never...
windows
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
5 years ago

Hi @mforce_2000 and @PolarSuns:

Thanks for asking! Just to confirm, is this 1Password for Windows requiring you both to enter in your account password, or 1Password in the browser? If it's 1Password in the browser prompting for your password, it sounds like the connection between your browser and 1Password for Windows may have been interrupted somehow. To reset the connection, fully quit both 1Password for Windows, and all of your browsers, then relaunch both your browser(s) and 1Password for Windows. Let me know how that goes!

Jack