Forum Discussion

Anonymous's avatar
Anonymous
3 years ago

why does my license no longer work? [1Password 7 is retired]

When 1password 7 is opened and a saved item link is hit, a message about subscriptions comes up and the link does not work. 1Password Version: 7.9.6 Extension Version: Not Provided OS Vers...
macos
1P_Ben's avatar
1P_Ben
Icon for 1Password Team rank1Password Team
3 years ago

Hi @fghij

Welcome to the 1Password Support Community.

1Password 8 is now available. 1Password 7 has been retired, and is no longer receiving updates. You can read more about the support available for previous versions here:

Previous version support information

Our migrations team would be happy to go over your upgrade options with you. They can be reached via email at support+tradein@1password.com.

I hope that helps!

Ben