Forum Discussion

gareycb's avatar
gareycb
New Contributor
12 months ago

Why don't 1Pass Passkeys work in Chrome MacOS when iCloud Keychain is disabled?

I'm on a work device running MacOS. I have the 1Pass app and extension installed (versions provided in post metadata). I've noticed that I cannot save Passkeys in Chrome using 1Pass and that I do not...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
12 months ago

Hello gareycb! 👋

I'm sorry that 1Password isn't saving or signing in with passkeys on your work device. Are you using a 1Password account provided by your workplace on your work device? If you are then can you reach out to your IT department to see if they've turned off passkey support for your workplace's 1Password account? Here is what your IT department can check:

If your IT department confirms that passkeys for 1Password aren't turned off, or you're using a 1Password individual or 1Password Families membership on your work device then let me know and I can help further.

-Dave