Forum Discussion

Former Member's avatar
Former Member
5 years ago

Why is 1P Mini taking so long to load in Firefox somtimes?

OS 11.6, FF78.15 Oesr - Sometimes clicking the 1P Mini takes about 30 seconds to load. What could be causing this? Previously I had a problem with older versions conflicting but they're gone now I th...
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Nhat_Nguyen's avatar
Nhat_Nguyen
Icon for 1Password Team rank1Password Team
5 years ago

Hello @Kryten,

I am sorry to hear that reinstalling 1Password didn't do the trick. After integrating with the desktop app, when 1Password in the browser is locked, it should always ask you to unlock via the 1Password mini. In this case, can you please send us an email to our support page here? After sending us an email, please send me the ticket number so I can find you quickly.