Forum Discussion

ChrisPro's avatar
ChrisPro
New Contributor
5 months ago

Why is 1Password covering up dropdown menus?

Basically this, top 2 entries not visible, happens on many different fields.  
feature request
windows
Funglin's avatar
Funglin
Occasional Contributor
5 months ago

I experienced this on Ryanair.com - thanks for explaining how I can dismiss 1Password in instances like this.  This was preventing me from seeing and selecting my state.

 

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
5 months ago

Funglin​ 

I'm happy that my suggestion helped. Thank you for sharing the name of the website. So that our development team can look into this further, could you please send the page structure of the webpage in question to our support team? Follow these steps:

  1. Open the website in question until you can see the State field that you're referring to.
  2. Right-click on the page and click "1Password - Password Manager" > Help > Collect Page Structure.


Attach the resulting JSON file to an email message addressed to: support@1password.com

With your email please include:

  • A link to this thread: https://www.1password.community/discussions/1password/why-is-1password-covering-up-dropdown-menus/156724
  • Your forum username:  Funglin
  • A link to the affected webpage.
  • Please do not post the file here on the forum.


You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave