Forum Discussion

Bakj's avatar
Bakj
Occasional Contributor
3 years ago

Why is 1Password not autofilling OTP for PayPal in Firefox?

Hello, I am having a problem with OTP autofill for PayPal in Firefox. It is working as expected in Safari. In terms of troubleshooting, I have (i) restarted 1password, (ii) restarted my mac, (iii)...
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Former Member's avatar
Former Member
3 years ago

Hi Bakj sorry to hear about the troubles with filling your OTP for PayPal via Firefox. I do want to note that it works fine for me.

Could you tell me more about the steps you're taking to fill the OTP? What specific unexpected behavior did you encounter? What behavior do you expect to see?

Can you https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles, install only https://addons.mozilla.org/en-US/firefox/addon/1password-x-password-manager/ in it, and test the filling on paypal.com again?

Please let me know how things go. Talk to you again soon.