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Forum Discussion
Why is the option to open with TouchID no longer in the Security Tab in Preferences?
Using 1Password for Mac 8.10.28, on an M1 MacBook Pro 14".
Have always used TouchID to unlock 1Password. Now, 1Password Settings only gives the option to unlock with Apple Watch.
1Passwor...
1P_Tommy
Moderator
ModeratorIf that's not fruitful, please send us a diagnostic report.
- Open 1Password.
- Press command and comma. The 1Password Preferences/Settings will open.
- Click Advanced.
- Click Send Diagnostics.
- Click Reveal to locate the report in your Downloads folder.
Attach the diagnostics to an email message addressed to support+forum@1password.com.
- Your forum username:
Jeffois A link to this thread:
https://1password.community/discussion/145148/why-is-the-option-to-open-with-touchid-no-longer-in-the-security-tab-in-preferences#latestPlease do not post your diagnostic report to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
