Forum Discussion

Former Member's avatar
Former Member
3 years ago

Why is there no autofill button for saved checking accounts

I have saved my checking account information but when I try to fill it in the auto-fill button is missing. I can't figure it out. Any help appreciated. Thanks.


1Password Version: 1Password for Windows 8.9.14 (80914009)
Extension Version: 2.6.0
OS Version: Windows 11
Browser:_ Firefox
Referrer: forum-search:https://1password.community/search?Search=checking%20account

5 Replies

  • @ashear,

    When you say the autofill button is missing do you mean in the dropdown beneath the fields with your credentials or do you mean the blue autofill button that appears in the right hand corner of the item when you click on the 1Password icon in your browser toolbar?

    Is the website URL for the page in question also saved within the item you have in your 1Password?

  • Former Member's avatar
    Former Member

    I can’t. It’s on chases pw protected site

  • Thanks for getting back to me @ashear, can you send me a link to the page so I can test it out and provide accurate guidance?

  • Former Member's avatar
    Former Member

    I am trying to fill in my account and routing number.

  • Hey @ashear,

    Can you let me know the page you are trying to fill your information on and the type of details? Are you looking to fill your login information for your checking account or are you trying to fill your card details?

    Thank you!