Forum Discussion

Anonymous's avatar
Anonymous
3 years ago

Win 10 V8 App Crashes When I Try To Start It

Suddenly today my 1Password Win 10 desktop app started crashing when I try to start it. Here are some details (when I run in via the Command Prompt): Fatal error in , line 0 Version mismatch b...
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
3 years ago

Hello @jwlent55,

I'm sorry for the delay in response over the weekend. I appreciate your update and letting us know that the latest version has now been installed and you are back up and running.

Should you run into similar future issues, could you to create a diagnostics report from your Windows PC and attach it to an email message addressed to support+forum@1password.com. Please do not post these details in the forums. Thanks!