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Former Member
4 years ago

Windows 10 error "Unable to complete installation"

New corporate laptop with Windows 10 on it. Trying to install 1Password 8 and get error dialog saying it couldn't complete installation and was rolling back changes. Where can I find log which will t...
windows
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Former Member
4 years ago
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My install failed because it was trying to rename the app directory which didn’t exist. I created an app directly in the path shown in the logs, reran setup and it worked. Pretty basic installer error handling that was overlooked.

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Trying to install 1Password 8 and get error dialog saying it couldn't complete installation and was rolling back changes. Where can I find log which will t...","body@stringLength":"528","rawBody":"

New corporate laptop with Windows 10 on it. Trying to install 1Password 8 and get error dialog saying it couldn't complete installation and was rolling back changes. Where can I find log which will tell me what it failed?

\n\n
\n\n

1Password Version: latest download today
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nReferrer: forum-search:Windows 10 error \"Unable to complete installation\"

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New corporate laptop with Windows 10 on it. Trying to install 1Password 8 and get error dialog saying it couldn't complete installation and was rolling back changes. Where can I find log which will tell me what it failed?

\n\n
\n\n

1Password Version: latest download today
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nReferrer: forum-search:https://1password.community/search?Search=Windows%2010%20error%20%22Unable%20to%20complete%20installation%22

"},"Conversation:conversation:135122":{"__typename":"Conversation","id":"conversation:135122","solved":false,"topic":{"__ref":"ForumTopicMessage:message:135122"},"lastPostingActivityTime":"2023-01-04T11:09:21.000-08:00","lastPostTime":"2023-01-04T11:09:21.000-08:00","unreadReplyCount":32,"isSubscribed":false},"ModerationData:moderation_data:135122":{"__typename":"ModerationData","id":"moderation_data:135122","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:135122_1":{"__typename":"Revision","id":"revision:135122_1","lastEditTime":"2022-02-15T09:29:38.000-08:00"},"ForumReplyMessage:message:135129":{"__typename":"ForumReplyMessage","id":"message:135129","conversation":{"__ref":"Conversation:conversation:135122"},"author":{"__ref":"User:user:-1"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:135122/message:135129","revisionNum":1,"uid":135129,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Windows 10 error \"Unable to complete installation\"","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:135129"},"parent":{"__ref":"ForumTopicMessage:message:135122"},"body":"

My install failed because it was trying to rename the app directory which didn’t exist. I created an app directly in the path shown in the logs, reran setup and it worked. Pretty basic installer error handling that was overlooked.

","body@stringLength":"239","rawBody":"

My install failed because it was trying to rename the app directory which didn’t exist. I created an app directly in the path shown in the logs, reran setup and it worked. Pretty basic installer error handling that was overlooked.

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