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Former Member's avatar
Former Member
4 years ago

Windows 10 error "Unable to complete installation"

New corporate laptop with Windows 10 on it. Trying to install 1Password 8 and get error dialog saying it couldn't complete installation and was rolling back changes. Where can I find log which will t...
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
3 years ago

@gregJe - I'm happy to hear this was resolved after disabling McAfee.

If you have troubles in the future with 1Password installations or updates, you can exclude the entire 1Password folder and the 1Password.exe in McAfee, then reboot your device. The 1Password directory can be found here - %localappdata%\1Password and the 1Password.exe is here: %localappdata%\1Password\App\8.

Thanks for your reply!