Forum Discussion

Brrry's avatar
Brrry
Frequent Contributor
2 years ago

Windows 11 1password bug?

I have the 1Password app installed on my Windows 11 laptop. When attempting to create an account on https://www.mfg.com/ using both Firefox and Chrome, I encounter an error when attempting to save it...
windows
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello Brrry! 👋

I'm sorry that you ran into an issue when saving an item. If you're using any type of firewall software then I recommend that you make sure that you've excluded / whitelisted the ports and domains that 1Password uses: 1Password ports and domains

However, I've noticed that even when I disconnect from the internet and manually create a credential, it still saves locally and reminds me that I'm offline. In contrast, when blocked by Tinywall, it simply shows an error screen and often fails to remind me that I'm offline.

It's possible that our developers could build better error handling here but I would need to see what's happening when you encounter that error message. As a start, can you tell me the following:

  1. Does the error message appear in the 1Password for Windows desktop app? Or the browser extension?
  2. Can you reproduce the issue on demand? Or is it random?

I look forward to hearing from you. 🙂

-Dave