Forum Discussion

Former Member's avatar
Former Member
4 years ago

Windows app 8.4.1 very, VERY sluggish

I upgraded to Windows 11 a few days ago. Today, all of a sudden my 1password version 7 app quit opening in Windows. So I uninstalled the app then downloaded and installed the latest from the 1Passwor...
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Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi @simonej:

I apologize for the delay. Much of our team was taking a much needed holiday. This definitely isn't the experience we want you to have when using 1Password. To get some more visibility on why 1Password could be running poorly, I'd like to ask you to create a diagnostics report from your Windows PC:

Sending Diagnostics Reports (Windows)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!