Windows app doesn't recognize my log in info

Hi @ArmandoGDA,

Thank you for reaching out. I understand you are facing difficulties logging into 1Password for Windows (desktop app).

To investigate further, I'd like to ask you to create a diagnostics report from your Windows PC:

Sending Diagnostics Reports (Windows)

Attach the diagnostics to an email message addressed to support+windows@1password.com.

With your email please include:
* https://1password.community/discussion/134400/windows-app-doesnt-recognize-my-log-in-info#latest
* Your forum username: ArmandoGDA

We'll be looking forward to hearing from you.