Windows app will not connect--always has the red cloud with strikethrough, attempt to reconnect fail

ag_mike_d Thanks for your thoughts!

I will drop a note in relative to this, but I am becoming increasingly convinced this is an ESET issue, and I have gone into the do all the whitelisting and rules creation...and it is still happening. There are a number of different mechanisms running on ESET, and they all seem to have independent rules engines, so it is a little bit tricky to figure out how to make sure things are set up correctly.

Working remotely, I am not really able to restart in safe mode w/Net, my brother can't really do it, and when I try it drops my remote assist, and quick assist. I don't have bomgar or anything like that, so I am probably going to try to just suspend ESET entirely as my nest experiment, and see what happens.

I will keep you posted. I will try again in a day or two and see what happens. If pressed, I might reach out to ESET and see if they can shed any light.