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Former Member's avatar
Former Member
3 years ago

Windows bug ? 1pw bug?

When i do the following: Open app that tries to do Windows hello („Fido emulation“) on windows 10 with edge Then I need a password (from 1pw) Open 1pw (with tpm face recognition enabled) Th...
windows
AliH1P's avatar
AliH1P
Icon for 1Password Team rank1Password Team
3 years ago

Hey @eingfoan, thanks for reaching out. To clarify, is it only the Windows Hello prompts that are flickering when this occurs?

1Password relies on Windows to handle the Hello unlocks. Windows Hello then tells 1Password if your biometrics were recognized. It sounds like this may be a Windows specific bug when two Windows Hello prompts appear. With that said, I've been unable to reproduce the issue using a Windows Hello prompt to unlock 1Password as well as to sign in to my Edge browser.

Do you know if this issue only occurs when you're prompted to unlock 1Password and the app you mentioned?

Ali