Forum Discussion

Former Member's avatar
Former Member
3 years ago

Windows bug ? 1pw bug?

When i do the following: Open app that tries to do Windows hello („Fido emulation“) on windows 10 with edge Then I need a password (from 1pw) Open 1pw (with tpm face recognition enabled) Th...
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
3 years ago

Hello @eingfoan,

I apologize for the late reply. Thanks for letting us know you still see the troubles with the flickering Windows Hello prompts. It sounds like the two prompts are fighting for the main focus and would suggest opening and unlocking 1Password with Windows Hello before opening the other application to prevent any interference.

As we have no control over Windows Hello, I'd ask that check for any available Windows updates and if you continue to see issues with multiple Windows Security prompts in the future, you can reach out Microsoft Support.