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7 Replies

  • 1P_PeterG's avatar
    1P_PeterG
    Icon for Community Manager rankCommunity Manager

    Hi dribnus - I'm sorry to learn of this potential sync issue you've encountered. What 1Password apps are you currently using? Once we know, we can focus our recommendations and troubleshooting to get this resolved for you.

  • dribnus's avatar
    dribnus
    Occasional Contributor

    I'm having the same issue. I don't use the Desktop app. How can I force sync?

  • AliH1P's avatar
    AliH1P
    Icon for 1Password Team rank1Password Team

    Hey @mbujar, I'm glad to hear that your sync issue has been resolved. If the problem does reoccur, let us know and we'll be happy to investigate further 🙂

    Ali

  • Former Member's avatar
    Former Member

    It seems like there is no more problem. I find now the same number of passwords in both devices. I am not sure if syncing required more time (days) but for now it works ok.

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team

    Hi @mbujar:

    I'm sorry you're running into issues getting your 1Password data to sync between devices. Do you have the 1Password for Windows desktop app installed on your desktop? If so, let me know which version, 7 or 8, and I can dig into it further with you. Thanks!

    Jack

  • Former Member's avatar
    Former Member

    Hello Ben,
    I use 1Password on iPhone (version 7.9.3) and on my corporate Windows desktop using Google Chrome browser. I do not use Windows extension for 1 Password as it is restricted (so I have to manually copy/past passwords when using desktop). Recently the smooth syncing between the devices stopped. When I insert a new login and password on iPhone, I do not see it on my desktop.
    Can you please help?
    Kind regards,
    Marcin

  • Former Member's avatar
    Former Member

    Windows desktop stopped syncing