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LEveLiQ's avatar
LEveLiQ
New Contributor
2 years ago

Windows Hello authentication NEVER works, always requires me the password

I want to use Windows Hello facial recognition when I try to unlock 1Password with it, it says that "You need to enter your account password before you can use Windows Hello." I've set to require pas...
windows
AlmoEnd's avatar
AlmoEnd
Dedicated Contributor
2 years ago

It seems complicated; when I go to remove the last WH method (Pin), the Remove button is not enabled (greyed out) ... see pic attached. I have the same issue as OP. It is annoying to key in the master pw over and over, and then have to enter a second factor to prove "I'm me"...

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Hello authentication NEVER works, always requires me the password","id":"message:132665","revisionNum":1,"repliesCount":10,"author":{"__ref":"User:user:4517"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:132665"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:132665"},"body@stripHtml({\"truncateLength\":200})":" I want to use Windows Hello facial recognition when I try to unlock 1Password with it, it says that \"You need to enter your account password before you can use Windows Hello.\" I've set to require pas...","body@stringLength":"699","rawBody":"

I want to use Windows Hello facial recognition when I try to unlock 1Password with it, it says that \"You need to enter your account password before you can use Windows Hello.\" I've set to require password every 30 days, but it asks the password every time. when I type it into the desktop app it works, just until I close the app. on the browser extension it NEVER EVER NOT A SINGLE TIME works when the main app is closed. it is SUPER annoying to type the obnoxiously long password instead of just looking at the camera. EVERY TIME.

\n\n
\n\n

1Password Version: 8.10.30
\nExtension Version: 2.23.3
\nOS Version: Windows 11
\nBrowser: Edge

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I want to use Windows Hello facial recognition when I try to unlock 1Password with it, it says that \"You need to enter your account password before you can use Windows Hello.\" I've set to require password every 30 days, but it asks the password every time. when I type it into the desktop app it works, just until I close the app. on the browser extension it NEVER EVER NOT A SINGLE TIME works when the main app is closed. it is SUPER annoying to type the obnoxiously long password instead of just looking at the camera. EVERY TIME.

\n\n
\n\n

1Password Version: 8.10.30
\nExtension Version: 2.23.3
\nOS Version: Windows 11
\nBrowser: Edge

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It seems complicated; when I go to remove the last WH method (Pin), the Remove button is not enabled (greyed out) ... see pic attached. I have the same issue as OP. It is annoying to key in the master pw over and over, and then have to enter a second factor to prove \"I'm me\"...

","body@stringLength":"641","rawBody":"

It seems complicated; when I go to remove the last WH method (Pin), the Remove button is not enabled (greyed out) ... see pic attached. I have the same issue as OP. It is annoying to key in the master pw over and over, and then have to enter a second factor to prove \"I'm me\"...

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